Sue is an highly experienced programme (MSP Advanced Practitioner), project and business change manager who thrives when delivering business critical change initiatives to achieve exceptional results within budget and on time. Her expertise includes ICT-enabled business change, delivery assurance of extensive capital portfolios, development, training and embedding of highly effective project and programme management improvement tools for Private and public sector clients including central and local government, regulatory bodies, health and utilities.

She has strong stakeholder engagement, relationship management and team leadership ability to ensure focus on effective contributions to strategic objectives, proactive risk management and achievement of business outcomes.  She thrives on building excellent and durable relationships and motivating teams to deliver excellent quality.

Her skills encompass Programme and Project Management, PPM process and toolkit development and embedding, quality and delivery assurance including:

  • stakeholder consultation,
  • problem solving,
  • competency frameworks, succession planning,
  • ongoing governance, knowledge transfer,
  • Programme and portfolio health-checks,
  • Risk and issue management,
  • Proportionate and cost effective project delivery assurance,
  • Business case, benefits realisation and customer take-up strategies,
  • communication strategies, stakeholder road-shows, workshop facilitation,
  • Procurement support services and evaluation toolkits.

When not managing her small portfolio of property, Sue enjoys skiing, dancing and chilling out with her dogs – but not all at the same time!

© Tozer Consulting Limited 2012  Leadership - Strategy - Execution - Change