Business Performance Improvement
Leading Through Leaders: Driving Strategy, Execution & Change.
Tozer Consulting’s Commitment to You
Our purpose is to support you in achieving your business objectives more effectively, more efficiently and more sustainably. As an ‘high touch’ leadership and business performance improvement consultancy with global experience and reach, we guarantee to meet agreed measures of success through our performance improvement and capability development services.
The Route to Your Success
We are experts in applying the philosophy of Effects-Based Leadership (EBL) to build organizational leadership capacity and achieve optimal business performance. EBL underpins the collective capability of an enterprise, or business units of it, to create or develop the ‘ACE Conditions for Success’ at every level (see figure below), and to work together as one with sufficient agility to develop and execute strategy effectively.
Our services span strategy development & execution, leadership assessment & leadership capability development, organizational effectiveness assessment, organizational design & development, and business & culture change & transformation. These services are delivered through a blend of consulting, facilitated learning, collective training, individual coaching and online means.
Effects-Based Leadership (EBL)
EBL is derived from the British Military Doctrine of ‘Mission Command’ and starts with a common, clear and meaningful understanding of the organization’s vision, aspirations and purpose. Once this is clear, then every department, team and individual needs to understand and own their role in achieving it.
The key to effective execution is dynamic alignment, adaptation and engagement at every level. The proven mechanism for this is the iterating, recurring, cascading and scalable cycle of the practices of EBL. At every level, this rigorous, time-effective approach promotes clear thinking and initiative. It clarifies objectives and priorities, and adapts plans to match progress and changed circumstances —creating dynamic alignment—while simultaneously instilling a sense of accountability.
Leadership of the ‘thought process’ drives alignment, leadership of the ‘social process’ engages people and secures commitment and accountability to deliver impressive business performance.
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Leading through Leaders
Jeremy Tozer’s second book ‘Leading Through Leaders’ will help you to improve your business results by creating dynamic alignment while overcoming the challenges of uncertainty, complexity, decision making, effective communication, and employee engagement.
With the focus on collective leadership as a strategic capability, and derived from the British Military Doctrine of ‘Mission Command’, Jeremy provides the means for effective individual and collective leadership: a coherent framework of principles, processes and behaviour to create the conditions for success at every level.
Based on the author’s 27 years’ leadership and consulting experience from his business and military careers, and illustrated with case studies of application and learning from clients such as Cisco, MCI, Best Western, ABN AMRO, Philips, Pfizer, Rothschild, Centrica, Colgate and the NHS, this book provides unique insights into ‘effective leadership’ in some of the world’s best known enterprises.
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Delivering Success
Since 1995, our teams of in-country consultants, project leaders and internal client champions have added significant and measurable value to the bottom line of clients in the UK and EU, across Asia, the USA and Australasia:
- Total revenue increased by 25%, customer satisfaction doubled, annual consultancy spend reduced by 88%, QA audit accuracy increased from 48 to 97% (Leisure Industry)
- New business revenue doubled, assets increased by 31% and ROE increased to 36% (Banking Industry)
- Customer service investment reduced by 60% through effective development and execution of strategy and the elimination of unaligned work, while winning two industry awards (Information Technology Industry)
- Halving the expected time for a major change programme to be completed, while doubling productivity (Financial Services Industry)
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Our Guarantee
Using the proven, durable and scaleable philosophy of Effects-Based Leadership™, we develop bespoke solutions which enable your leaders to create the ACE Conditions for Success™ at all levels.
Our solutions work because they are bespoke, contextually-relevant, holistic, intellectually-sound yet practical and they engender ownership: they are based on research combined with enduring first principles and simple tools to be intelligently applied with discretion by empowered leaders.
They are sustainable because we transfer our consulting expertise.
We are so confident that we guarantee the success of our engagements and a measurable return in excess of any investment.
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…over ten years, the thought leadership, drive to get business results, integrity and professionalism is has been first class… together we have faced some difficult global and regional business challenges and have successfully shifted the leadership legacy in the organizations where we have partnered. Jeremy is very pragmatic and will test and challenge thinking and assumptions. This results in the application of new business leadership concepts and processes, and a culture of leadership excellence. Testament to success is seen in consistent repeat business and Jeremy becoming a trusted advisor to Senior Executives across the organizations where I have partnered with him.”
Kirby Grattan, Head of Leadership & Learning Design, Commonwealth Bank of Australia
